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Customer data at risk after breach at Zaxby’s



Staff Writer


The Zaxby’s restaurant on East Main Street in Lincolnton has been identified as among those locations affected by a recent data security breach that may have resulted in unauthorized access to credit and debit card information.

Suspicious computer files believed to have originated from external sources have been found on the systems of more than 100 stores, according to a press release issued by the Georgia-based fast-food chain.

The Athens-based firm says the affected stores are in Alabama, Arkansas, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee, Mississippi and Virginia.

Zaxby’s Franchising has notified appropriate law enforcement authorities of the potential criminal activity and said it will continue to cooperate with any investigation of the situation.

A store manager at the Lincolnton location told the Times-News Tuesday that he had been notified of the potential for fraud but did not yet have any additional information.

“Zaxby’s Franchising, Inc. is working with all of its store locations to implement additional security measures to prevent further intrusions,” the company said in a statement.

Some of the suspicious files included malware and could have been used to export guest names and credit and debit card numbers.

The company is encouraging all potentially affected guests, to whom it plans to provide notice, to monitor their financial accounts for any unauthorized activity and to check their credit scores.

Zaxby’s says a forensic investigation hasn’t determined whether credit or debit card data left the processing systems of any stores.

The Associated Press also contributed to this story.


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